SUPPORT 

Customer Service Email: info@fmihealth.com

 

ORDER

 

How secure is my personal information?

 

Functional Medicine International adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.

Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.

 

What forms of payment do you accept?

We accept PayPal and the following credit cards: Visa, Mastercard, Discover, American Express.

 

Can I cancel my order?

No, once the order is placed there is no cancellation available.

 

 

SHIPPING

 

Do you ship internationally?

 

Yes, we ship internationally.

 

How long does it take to process my order?

 

Once payment has been made, we aim to deliver your order within 1 to 3 days. This timeline may vary in case of a public holiday.

 

How long does shipping take?

 

Our average delivery time is 1 to 3 days business days depending on your location. This timeline may vary in case of a public holiday.

DELIVERY

 

 How do I track my order?

We will send you the tracking number after your purchase within 1-3 business days

Are all my items shipped together?

It depends on the products you ordered. Since we operate multiple fulfilment centers, sometimes your items may come with different packages.

RETURNS

 

What is your return policy?

Please refer to the Return & Refund page for complete details