Refund policy
Return & Refund Policy
At FMI Health, we ensure that every transaction at our website is seamless. We’re committed to making your shopping experience smooth and enjoyable. We take great care to ensure you receive high-quality authentic products. However, we do not offer returns, exchanges, or refunds under any circumstances. Once your order is placed and processed, it will be considered final. We kindly request that you review your order carefully before finalizing your purchase.
Damages and Issues
We kindly request you to inspect your order carefully upon delivery. If you notice any defects, damages, or if an incorrect item has been received, please notify us immediately. Our team will promptly review the issue and take appropriate action to resolve it.
If you receive a damaged product and would like to request a return or replacement, please ensure you provide an unboxing video as proof.
Shipping Fees
Shipping fees are non-refundable. For international orders, any import duties or taxes paid will not be refunded under any circumstances.